Legal

Terms of Service

These terms apply to rides booked with Denver VIP Transfers, a trade name of DENVER VIP LIMO LLC, Colorado PUC permit LL-04639. Last updated November 8, 2026.

Requests and bookings

A form, call or text is a request, not a booking. Your ride is booked when we confirm it with you and state the price. Prices are per vehicle, not per person.

Unless your confirmation says otherwise, the price includes road tolls, airport waiting time for flight delays, bottled water and child seats on request.

Tip is optional. 20% is customary, and you choose the amount, or no tip, when you pay. The price we confirm is the full amount you owe; a tip is never added without your choice.

Airport pickups

Give us your flight number and we track your flight.

Your driver waits at the vehicle in the designated pickup area, not inside the terminal.

Please keep your phone on after landing so the driver can reach you.

Passengers, luggage and child seats

Our largest vehicle seats 12 passengers. Tell us the real number of passengers and bags when you book: we cannot carry more people than there are seat belts. Child seats are free on request; tell us the children's ages when you book.

Weather and road closures

Mountain roads in Colorado close for storms, accidents and avalanche control, and the state can require traction equipment at any time. Your driver may slow down, wait or take a different route for safety. We are not responsible for delays caused by weather, road closures or traffic.

Changes and cancellations

Call or text (720) 783-3816 as early as possible to change or cancel a ride. Cancellation is free 24 or more hours before pickup; after that a fee applies, as set out in our Cancellation Policy.

Text messages

If you give us your mobile number and agree to receive texts, Denver VIP Transfers will send you messages about your ride: booking confirmations, pickup details, driver arrival notices and replies to your questions. If you text us first, we reply to your message by text. We do not send marketing texts.

Message frequency varies with your trips.
Message and data rates may apply.
Reply STOP to stop receiving messages, HELP for help, or call (720) 783-3816.
Consent to texts is not a condition of booking a ride.
Mobile carriers are not liable for delayed or undelivered messages.

How we handle your number is described in our Privacy Policy.

Governing law and contact

These terms are governed by the laws of the State of Colorado. We may update them on this page; the date above shows the latest version. Questions: DENVER VIP LIMO LLC, Denver, CO — (720) 783-3816.